Company Policy

What forms of payment do you accept??
    Answer:  We accept MC/Visa/Discover Money Order, Personal Checks or PayPal. (If paying via Money Order, Personal Checks or Cashier's Check, payment is due within 7 days of placing order - order will be held for 10 days until payment has cleared our bank.  If payment is not received within that time, your order will be cancelled.)  All returned checks are subject to a $35.00 fee.

Do you accept MC/Visa/Discover orders directly over the phone?
    Answer:  Yes we do.  Although, it is just easier for us, if you please your order through our website. The information is gathered on a SSL Secure site.

Why does my credit card statement show "My Littlest Inspiration, Inc."?
    Answer:  Our corporate name is My Littlest Inspiration, Inc. and Spa'lectables is a division of our corporation.

How do you ship and do you ship internationally??
    Answer:  Spa'lectables ships anywhere across the US or Internationally.   All items are shipped via Federal Express or USPS Insured.   For international orders, customer is responsible for any and all import fees & taxes.

What is your return or exchange policy?
    Answer:  Due to the cosmetic nature, the following products are FINAL sales.  No returns or refunds are offered.  Included the following products:
          - ALL Bath & Body Products
          - Reed Diffuser Kits & Refills
          - Home Fragrance Oils
          - Linen Sprays
       
Our Candles carry a Return Policy as follows: ( back for a full online store credit minus shipping fees.

Spa'lectables guarantees you the highest quality scented candles.  We would be glad to exchange or refund any candle that doesn't meet this standard. (**REFUNDS IN FORM OF ON LINE STORE CREDIT MINUS SHIPPING FEES ONLY**)  You must return product(s) in original packaging or equivalent to insure a damage free return. If shipping, you must ship via Federal Express Ground/Home Delivery or USPS Priority Insured.   The product(s) returned or exchanged must be received back to us within 15 days of receipt of product.  Any returned candle can NOT be more than 25% used or damaged upon arrival to qualify for a refund or exchange.   Any refund or exchange on returned products are for the value of the product(s) and does NOT cover any shipping or return shipping charges.

How long does it take for my order to ship?
    Answer: All of our products are made to order.  Your order will be shipped within 7 - 10 BUSINESS days of ordering (depending on size of order)  Wholesale orders, on average, take 14-20 BUSINESS days.

Do you offer wholesale prices?
    Answer: Yes we do!!  Please refer Wholesale Page.

Do you offer special sales?
    Answer:  Yes we do!!  Each month we offer a "Scent of the Month".  During that month, the scent of the month only is 15% off regular price.

Where are you located?
    Answer:  We are located on Long Island (east of NYC)

Do you have a store-front?
    Answer:  At this time, no we do not.  We are a home-based business.

Disclaimer: Proper burning of candles and use of products is a consumer responsibility.  Please burn your candles properly!!!  Spa'lectables is NOT responsible for damage or injury due to lack of care burning our candles or using our products

Spa'lectables shall not be responsible for any injuries, damages or losses of any kind due to your use of any product purchased.  Your purchase from Spa'lectables signifies your acceptance of the aforementioned information and policies.

For Any Other Questions ... Please email us.

Reach us by phone ... 631-412-3381

Hours of Operation:
Mon. -- Fri. 11 am to 5 pm (est)
We are closed on the weekends